| Important Information |
Are there any enclosures in this mail that are not permitted to be sent (dangerous goods, etc.)? Details here Revisions to the Customs Clearance Rules |
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| Information on Radiation Levels and effects resulting from the Tohoku - Pacific Ocean Earthquake in Japan |
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Select by purpose
For first-time users
Sending international postal items
What happens if...?
I want some handy information
Progress of overseas mail order
En-route status/messages
- November 15
- Postponement of Mail delivery to Canada
- November 15
- Sending Christmas Cards and New Year's Cards
- November 8
- Delay of mail delivery to Belgium
- October 31
- Post your holiday items abroad early
Caution
- Please note that there are items that cannot be sent as international mail (dangerous items as well as items prohibited for import in the receiving country).
- The customs clearance procedures for sending items by international mail that are more than 200,000Yen in value have changed.
- Please be informed that customs clearance fee, tariff duty, and consumption tax may apply to the international mail items.
- Please take notice of handling procedures in cases when parcels do not get delivered to the receiving country.
