Attention
As of January 1, 2021, we will no longer accept postal items addressed to the USA with handwritten labels. Learn more
| Important Information |
Notice regarding enactment of the STOP Act on sending tracked items to the US Revisions to the Customs Clearance Rules |
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Select by purpose
For first-time users
Sending international postal items
What happens if...?
I want some handy information
Progress of overseas mail order
En-route status/messages
Caution
- Please note that there are items that cannot be sent as international mail (dangerous items as well as items prohibited for import in the receiving country).
- The customs clearance procedures for sending items by international mail that are more than 200,000Yen in value have changed.
- Please be informed that customs clearance fee, tariff duty, and consumption tax may apply to the international mail items.
- Please take notice of handling procedures in cases when parcels do not get delivered to the receiving country.
