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Cool EMS

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Cool EMS keeps items fresh for prompt delivery overseas.

The temperature in the box is kept between 0 and 10 degrees C for the Chilled type and below minus 15 degrees C for the Frozen type. Door-to-door service is provided to meet the customer's needs at low cost.

maivisual01 Cool EMS keeps items fresh for prompt delivery overseas. mainvisual02

The temperature in the box is kept between 0 and 10 degrees C for the Chilled type and below minus 15 degrees C for the Frozen type. Door-to-door service is provided to meet the customer's needs at low cost.

Suspension of Acceptance of Cool EMS Items to France

Due to the cancellation of scheduled flight, Japan Post suspends acceptance of Cool EMS items to France in the table below Post Offices from November 6, 2017

Suspension of Acceptance of Cool EMS Items to France

pointFeatures of Cool EMS

Low temperature can be maintained for 72-80 hours

We use our special cool box and logistics system, so there is no air leakage. A constant temperature is maintained by Cool EMS.

Delivery on the second day after mailing at the earliest

A Cool EMS item is delivered on the second day after mailing at the earliest in Singapore, Taiwan, Vietnam, Hong Kong, Malaysia, and France via EMS, the fastest postal service.

Three sizes suitable for various uses

You can choose from three box sizes to fit your item. Cool EMS can suppoort your overseas bussiness via door-to-door service at low cost.

Video of Cool EMS

It introduces the features of Cool EMS, how to send, and the entire process to the delivery in Taiwan.

Overview

 

Flow edition

comparisonA comparison table of the ordinary cold chain and Cool EMS

The ordinary cold chain
Acceptance of item Domestic transportation Customs clearance Transportation by air Customs clearance and quarantine Domestic transportation Delivery
Stored in a refrigerator Transportation by refrigerator truck Stored in a cool warehouse Transferred by air in a refrigerated container Stored in a cool warehouse Transportation by refrigerator truck Delivered in a Cool Container
icon refrigerator icon truck icon warehouse icon airplane icon warehouse icon truck icon man
It's difficult to mainain a constant temperature due to air leakage at each operational step.
Cool EMS
Shipped in a cool box icon man

The low temperature will be maintained for 72-80 hours without air leakage!

Removed from a cool box and delivered.
icon fish

casestudyCase study

Cool EMS service solves your shipping problems!

Case 1.Sending Japanese “Osechi” to a family member overseas.

Osechi image

Individual customer

Mr. A stays overseas for his business. He expects to be overseas on New Year’s Day. Therefore, his family in Japan sends him frozen Osechi, a traditional New Year’s dish in Japan. The family is glad that they are able to send froze items overseas from a local post office. Mr. A savors with his colleagues the taste of Japan he cannot get overseas. Like Mr. A’s family, both individual customers and corporate customers can send frozen/chilled items without complicated processes such as membership registration. Also, there is no minimum order quantity. This is a popular feature of Cool EMS!

Case 2.Sending fresh fish to a restaurant overseas

Fish image

Customer in fishing industry

A customer sends fish he catches himself to local Japanese restaurants overseas. He says, “Cool EMS is good because I can fill seasonal orders from overseas restaurants all year round, and I can get feedback directly from the customers.” As the popularity of Japanese foods is growing, he plans to increase the volume of shipments.

Case 3.Sending a research sample to a partner organization overseas

research image

Customer at a research institute

A customer has been personally bringing overseas research samples that need to be kept chilled. She starts using Cool EMS because it does not have a minimum order quantity. As this service enables her to plan the delivery day with the partner organization, she uses Cool EMS on a regular basis!

Note: You may need an export license in Japan and an import license at the destination, or other documents depending on the contents.

Case 4.Sending items to individual customers overseas.

Sweets image

e-commerce seller

Sweets made in Japan are currently getting popularity overseas. Increasingly, individual customers purchase the items online. Mr. B, an e-commerce seller, starts using Cool EMS to meet customer needs. The delivery staff in overseas will contact an addressee in advance of the delivery, which is convenient for the addressee. Mr. B says that the number of orders from overseas is increasing thanks to positive reviews from customers.

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