International Mail

About Electronic Advance Data (EAD)

There is a possibility that your postal item may be delayed in customs clearance or returned to you by a decision of the destination customs authority if you use a handwritten label beginning from January 1st, 2021. Moreover, in principle, we do not accept postal items addressed to the United States with a handwritten label.
Please use the "International Mail My Page Service" to send EMS, international parcels and small packets, etc.

About Electronic Advance Data (EAD)

For enhanced security, it has become obligatory to transmit data, such as the sender's name and address and names of the contents, to the destination postal service in advance converted into an electronic format called Electronic Advance Data (EAD).

For sending EAD

Please use International My Page Service (free of charge). If you use this service from a personal computer or a smartphone to create the label, EAD are transmitted automatically.
More information about this service is here.

Postal services requiring EAD

It is obligatory for

EMS, international parcels, small packets, international ePacket and international ePacket Light containing goods.

When will it become obligatory?

It will be obligatory for postal items mailed at the service counter or handed to collection personnel beginning from January 1st, 2021. Please allow plenty of time for complying with the EAD requirement.

Kinds of data sent

The data that you enter are sent such as the sender's name and address, recipient's name and address, names of contents, gross weight and number of items.

Treatment of postal items without EAD

  • To the United States:
    To prevent customer inconvenience, Japan Post does not accept postal items without EAD because such items will be returned by the United States Postal Service under a United States law called the STOP Act.
  • To other countries:
    We accept such postal items if customers agree to the possibility that the item may be delayed in clearing customs or returned to the sender.
    Please use International Mail My Page Service for sending EAD as much as possible because all countries require EAD.

We will revise the "Table of conditions for international mail" to include this condition.


What is the STOP Act?

It is an American national law for counterterrorism and control of drugs. This law mandates the USPS to send customs data on postal items it receives to the U.S. customs authority in advance.

  • Synthetics Trafficking and Overdose Prevention (STOP) Act
Do unrecorded small packets require EAD?

Yes. It will be obligatory from January 1st, 2021.

If I fail to send EAD and my postal items are delayed or returned, can I be reimbursed for the postage?

We cannot reimburse senders for the postage on postal items that are delayed or returned due to the failure to send EAD because this treatment is determined by the destination customs authority.

List of FAQs is here