International Mail

International mail service availability chart (Updated on September 11)

Because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.

How to read the table

The countries/territories whose status has changed since the announcement on August 28, 2020 are indicated in in light blue.

For information on delivery delays and other precautions, please see "Delays in Japan" and "Precautions concerning delivery and other matters after mail items arrive in the destination countries and territories."

✔: Acceptable, *: Acceptable for some items or to some regions (see Restrictions), X: Not acceptable, -: No service

International ePacket is included in Air Letter-post items.
International ePacket Light is not acceptable because it is included in SAL Letter-post items.

International mail service availability chart (PDF:661kB)

Number Destination Letter-post Parcels E
M
S
Restrictions, and Delays in Japan
(N): Restrictions in the normal period
(T): Temporary restrictions caused by the novel coronavirus pandemic
(D): Delays in Japan
Precautions concerning delivery and other matters after mail items arrive in the destination countries and territories (Contents of notification from foreign postal operators)
A
i
r
S
A
L
S
u
r
f
a
c
e
A
i
r
S
A
L
S
u
r
f
a
c
e
082 Iceland X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
081 Ireland X X X X X   Items will not be handed directly to addressees.
015 Azerbaijan X X X X X (N) EMS items to some regions are not acceptable.  
066.2 Ascension X - - - -    
001 Afghanistan X - X X - X -    
006 United States of America * X X X X (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.
(N) EMS items to some regions are not acceptable.
Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
053 United Arab Emirates X X X X X    
004 Algeria X X X X X    
011 Argentina X X X X X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
133.1 Aruba - - -    
003 Albania - - -   Delays will be experienced in the delivery of mail items.
012 Armenia X X X X -   Considerable delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
066.1 Anguilla - - -    
008 Angola - - -    
009 Antigua and Barbuda X - X - - (N) Parcels to some regions are not acceptable.  
060 Andorra X X    
180 Yemen X - X X - X -    
083 Israel X X X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees, so writing the addressee's mobile phone number on the item is recommended.
084 Italy X X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
080 Iraq X - X X - X X    
079 Iran X - X X - X X   Delays will be experienced in the delivery of mail items.
077 India X X X X X   Delays will be experienced in the delivery of mail items.
078 Indonesia X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
007.1 Wake Island * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
126 Uganda X - X - X   Delays will be experienced in the delivery of mail items.
174 Ukraine X X X X X (N) Items to Crimea and Sevastopol are not acceptable.
(N) EMS items to some regions are not acceptable.
Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
127 Uzbekistan X X X X -    
175 Uruguay X - X X - - X   Delays will be experienced in the delivery of mail items.
065 Great Britain X X   Items will not be handed directly to addressees.
066.14 British Virgin Islands X - X - -   Postal services are partially suspended.
054 Ecuador - X - X   Postal services are partially suspended.
051 Egypt X X    
056 Estonia X X   Items will not be handed directly to addressees.
056-2 Eswatini X - X - -   Delays will be experienced in the delivery of mail items.
057 Ethiopia X - X - X    
054-2 Eritrea X - X - X -    
052 El Salvador X - X - X   Delays will be experienced in the delivery of mail items.
013 Australia X X X X X (N) EMS items to some regions are not acceptable. Acceptance of inbound mail items is suspended at some airports and ports. Delays will be experienced in the delivery of mail items. Considerable delays will be experienced in the processing of mail items especially in the state of Victoria. And items will not be handed directly to addressees.
014 Austria X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
125 Oman X - X - X    
132 Netherlands X X   Items will not be handed directly to addressees.
133.4 Bonaire, Saba and Sint Eustatius - - -    
064 Ghana - -    
034 Cape Verde - - -    
065 Guernsey X X    
073 Guyana X - X - -   Delays will be experienced in the delivery of mail items.
089 Kazakhstan X X -   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
138 Qatar - X - X    
060.1.1 Guadeloupe - -    
033 Canada X X (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights. Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
061 Gabon - X - X (N) Parcels to some regions are not acceptable.
(N) EMS items to some regions are not acceptable.
 
032 Cameroon X - X - -    
062 Gambia - - -    
088 Cambodia - -    
139 North Korea X - X X - X -    
101-2 North Macedonia - - X   Delays will be experienced in the delivery of mail items.
007.1 Northern Mariana Islands * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
070 Guinea X - X X - X -    
071 Guinea-Bissau - - -    
038 Cyprus X - X X - X X   Acceptance of inbound mail items is suspended except for some transportation routes.
046 Cuba X - X - X   Delays will be experienced in the delivery of mail items.
133.2 Curacao - - -   Items will not be handed directly to addressees.
067 Greece X X X X X   Delays will be experienced in the delivery of mail items.
092 Kiribati X - X - - -    
091 Kyrgyz X X X X -    
069 Guatemala X - X X - X -   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
007.1 Guam * X X X X (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.
(N) EMS items to some regions are not acceptable.
 
093 Kuwait X X X X X X X    
124.1 Cook Islands - - (N) EMS items to some regions are not acceptable.  
047.2 Greenland X X -    
013.1 Christmas Island X - X - -    
068 Grenada X - X - -   Delays will be experienced in the delivery of mail items.
045 Croatia X X   Items will not be handed directly to addressees.
066.4 Cayman Islands X - X X - X - (N) Parcels to some regions are not acceptable. Acceptance of inbound mail items is suspended.
090 Kenya X X (N) EMS items to some regions are not acceptable.  
044 Ivory Coast - X - X (N) Parcels to some regions are not acceptable.  
013.2 Cocos (Keeling) Islands X - X - -    
043 Costa Rica X - X - X   Items will not be handed directly to addressees.
92-2 Kosovo X X -    
040 Comoros Islands X - X X - X -    
039 Colombia X X X X X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
041 Congo X - X - X - (N) Parcels to some regions are not acceptable.  
138-2 The Democratic Republic of the Congo - - -    
007.1 Saipan * X X X X (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.
(N) EMS items are not acceptable in part of regions.
 
010 Saudi Arabia X X X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
124-2 Independent State of Samoa - - -   Delays will be experienced in the delivery of mail items.
147 Sao Tome and Principe - - -    
183 Zambia X - X - -    
060.1.5 St. Pierre and Miquelon X X X X X X X    
144 San Marino X X    
150 Sierra Leone X - X - X (N) EMS items to some regions are not acceptable.  
048 Djibouti X - X X - X X    
066.6 Gibraltar X X -    
065 Jersey X X    
086 Jamaica X - X - X   Delays will be experienced in the delivery of mail items.
063 Georgia X X X X -   Considerable delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
160 Syria X - X X - X X    
151 Singapore X X   Items will not be handed directly to addressees, so writing the addressee's phone number on the item is recommended.
133.3 Saint Maarten - - -    
184 Zimbabwe X - X - X   Delays will be experienced in the delivery of mail items.
157 Switzerland X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
156 Sweden X X   Items will not be handed directly to addressees.
154 Sudan - X - X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
055 Spain X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
158 Suriname - - -   Delays will be experienced in the delivery of mail items.
155 Sri Lanka X X X   Delays will be experienced in the delivery of mail items.
151-2 Slovakia X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
152 Slovenia X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
149 Seychelles X - X - -   Delays will be experienced in the delivery of mail items.
072 Equatorial Guinea - - -    
148 Senegal X - X - X   Delays will be experienced in the delivery of mail items.
181 Serbia X X -    
066.11 St. Helena - - -    
066.10 Saint Christopher and Nevis X - X - - (N) Parcels to some regions are not acceptable.  
145 Saint Vincent X - X - -    
143 Saint Lucia X - X - -   Delays will be experienced in the delivery of mail items.
153 Somalia X - X X - X -    
146 Solomon Islands X - X - X (N) EMS items to some regions are not acceptable.  
066.13 Turks and Caicos X - X - -    
165 Thailand X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
042 Republic of Korea - - (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights. Delays will be experienced in the delivery of mail items.
Items will not be handed directly to addressees in the following area.
Affected area: Daegu
037.3 Taiwan - -    
161 Tajikistan X X -    
162 Tanzania (United Rep.) - - (N) EMS items to some regions are not acceptable.  
164 Czech Republic X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
Services are suspended at post offices in areas shut down due to COVID-19.
163 Chad X - X X - X -    
035 Central Africa X - X X - X -    
037 China X X   ・Delays will be experienced in the delivery of mail items.
Delivery post offices will contact addressees by telephone in advance about their delivery preferences.
Mail will be delivered via non-face-to-face methods.
・Delays will be experienced in the delivery of inbound mail products due to floods.
Jiangxi: 330000-349999, Jiangsu: 210000-229999,Guangxi: 530000-549999, Anhui: 230000-249999,Hubei: 430000-449999, Hunan: 410000-429999,Chongqing: 400000-409999, Sichuan: 610000-649999,Zhejiang: 310000-329999 and Guizhou: 550000-569999
170 Tunisia - -   Delays will be experienced in the delivery of mail items.
036 Chile X X X X X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
173 Tuvalu X - X - -    
047 Denmark X X   Items will not be handed directly to addressees.
005 Germany X X   Items will not be handed directly to addressees.
167 Togo - -   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
050 Dominica X - X - -    
049 Dominican Republic X - X - -    
066.12 Tristan da Cunha X - X - -    
169 Trinidad and Tobago X - X - X   Delays will be experienced in the delivery of mail items.
171 Turkmenistan X X X X X X -   Postal services are partially suspended.
172 Turkey X X   Delays will be experienced in the delivery of mail items.
168 Tonga X - X - -   Delays will be experienced in the delivery of mail items.
122 Nigeria - -    
118 Nauru X - X - -    
117 Namibia X - X - -    
060.2.4 French Southern and Antarctic Territories - - -    
120 Nicaragua X - X - -    
121 Niger X - X X - X - (N) Parcels to some regions are not acceptable.  
60.2.1 New Caledonia X - X - X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
124 New Zealand X X X X (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights.
(N) EMS items to some regions are not acceptable.
Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
119 Nepal X - X X - X X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
013.3 Norfolk Island X - X - -    
123 Norway X X    
066.3 Bermuda X - X - -   Delays will be experienced in the delivery of mail items.
017 Bahrain X X - X X - X    
074 Haiti X - X - -   Delays will be experienced in the delivery of mail items.
128 Pakistan X X X X X X X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
177 Vatican X X -   Delays will be experienced in the delivery of mail items.
129 Panama X - X X - X X   Acceptance of inbound mail items is suspended.
176 Vanuatu X - X - - -   Delays will be experienced in the delivery of mail items.
016 Bahamas X - X - -    
130 Papua New Guinea X - X - X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
128-2 Palau * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
131 Paraguay X X X X X X X    
019 Barbados X - X - X   Delays will be experienced in the delivery of mail items.
076 Hungary X X   Delays will be experienced in the delivery of mail items.
018 Bangladesh X X X X X    
166 East Timor X - X - -    
066.9 Pitcairn - - X -    
058 Fiji X - X - X    
135 Philippines X X (D) Loading items onto airplanes is expected to take about two to three weeks due to the shortage of loading space caused by the reduction of flights.
(N) EMS items to some regions are not acceptable.
International mail processing centers are operating with a skeleton workforce in order to accept inbound mail items.
Therefore, delivery delays will be experienced.
Only postal items containing cheques or medical supplies will be delivered to quarantine areas.
059 Finland X X    
024 Bhutan X - X - X (N) EMS items to some regions are not acceptable. Considerable delays will be experienced in the delivery of mail items.
007.2 Puerto Rico * X X X X (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
047.1 Faroe Islands - - -    
066.5 Falkland - - -    
060.1.2 French Guiana X - X X - X X    
060.2.2 French Polynesia X - X - -    
027 Brazil X X X X X X   Considerable delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
060 France X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
029 Bulgaria - -   Delays will be experienced in the delivery of mail items.
030 Burkina Faso X - X X - X -   Delays will be experienced in the delivery of mail items.
028 Brunei X - X X - X X (N) EMS items to some regions are not acceptable.  
031 Burundi X - X - -    
007.2 Virgin Islands * X X X X (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
007.2 American Samoa * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
179 Viet Nam - -   Delays will be experienced in the delivery of mail items in the following area.
Ha Noi (100000-159999), Hai Phong (180000-189999), Quang Ninh (200000-209999), Soc Trang (950000-959999), Hung Yen (160000-169999), Quang Binh (510000-519999), Quang Nam (560000-569999), Da Nang (550000-559999), Hau Giang (910000-919999), Binh Dinh (590000-599999), Bac Giang (230000-239999), Hue (530000-539999), Thai Nguyen (250000-259999), Ninh Thuan (660000-669999), Kien Giang (920000-929999),
Quang Tri (520000-529999), Ha Tinh (480000-489999), Nghe An (460000-479999), Ninh Binh (430000-439999), Ho Chi Minh (700000-769999), Thanh Hoa (440000-459999), Binh Duong (820000-829999), Khanh Hoa (650000-659999), Dac Lac (630000-639999), Dong Nai (810000-819999), Tra Vinh (940000-949999), Lang Son (240000-249999), Long An (850000-859999), Can Tho(900000-909999), Bac Ninh (220000-229999)
023 Benin X - X X - X - (N) Parcels to some regions are not acceptable.  
178 Venezuela X - X X - X X    
020 Belarus X X X   Delays will be experienced in the delivery of mail items.
022 Belize X - X - -    
134 Peru X X X X X   Delivery is suspended except for the Lima metropolitan area. Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
021 Belgium X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
136 Poland X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
025-2 Bosnia and Herzegovina - - -    
185 North Islands X X X X -    
026 Botswana X - X - X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
025 Bolivia X - X X - X -   Postal services are partially suspended.
137 Portugal X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
037.1 Hong Kong X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
Advice of delivery service for incoming mail items is temporarily suspended.
075 Honduras X - X X - X X   Acceptance of inbound mail items is suspended, but exceptions will be made for humanitarian aid.
108-2 Marshall Islands * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.
(N) Registered post letters are not acceptable.
 
037.2 Macao - -    
102 Madagascar - - (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
104 Malawi X - X - -   Postal services are partially suspended.
106 Mali X - X X - X -    
107 Malta X X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
060.1.3 Martinique X - X X - X X    
103 Malaysia X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
Delivery service is suspended to premises or areas shut down due to COVID-19.
065 Isle of Man X X    
111-2 Federated States of Micronesia * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.
(N) Registered post letters are not acceptable.
 
007.1 Midway Islands * X X X - (T) Among Air items, only some letter-post items such as letters, postcards, mail for the blind, greeting cards and aerogrammes are accepted.  
002 South Africa X X   Delays will be experienced in the delivery of mail items.
154-2 South Sudan X - X - -    
116 Myanmar X - X X - X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
111 Mexico X X X X   Considerable delays will be experienced in the delivery of mail items.
109 Mauritius - -   Considerable delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
110 Mauritania X - X X - X -   Acceptance of inbound mail items is suspended.
115 Mozambique X - X - - (N) Parcels to some regions are not acceptable.  
113 Monaco X X    
105 Maldives X - X X - X X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
112 Moldova X X X X -    
108 Morocco X - X - X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
114 Mongolia X - X X - X X   Delays will be experienced in the delivery of mail items.
114-2 Montenegro X X -    
066.8 Montserrat X - X - -    
087 Jordan X - X - X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
094 Lao People's Democratic Republic X - X - X    
096 Latvia X X   Delays will be experienced in the delivery of mail items.
100 Lithuania X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
085 Libya X - X X - X -    
099 Liechtenstein X X    
098 Liberia - X - X -    
140 Romania X - X - X   Delays will be experienced in the delivery of mail items.
101 Luxembourg X X   Delays will be experienced in the delivery of mail items, and items will not be handed directly to addressees.
Letter post delivery is temporarily suspended.
142 Rwanda X - X - X   Delivery service to Rusizi area is temporarily suspended.
095 Lesotho X - X - -    
097 Lebanon - X - X   Delays will be experienced in the delivery of mail items.
060.1.4 Reunion X - X - X    
141 Russian Federation X X X X X (N) EMS items to some regions are not acceptable. Delays will be experienced in the delivery of mail items.
060.2.3 Wallis and Futuna X - X X - -    


Japan Post Co., Ltd.


JAPAN POST GROUP
Copyright (c) JAPAN POST Co.,Ltd. All rights reserved.