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May 24, 2022

Following the revision of the Customs Acts of the Republic of Korea, the Republic of Korea will strengthen the requirement for Electronic Advance Data (EAD) effective July 1, 2022. Therefore, there will be a greater risk that international mail items¹ sent to the Republic of Korea without EAD or with insufficient/inaccurate EAD may be delayed or returned to the sender.

We cannot refund the postage on international mail items that are delayed or returned to senders owing to a determination made by the destination customs authority².

Please use the International Mail My Page Service for transmitting EAD.

International Mail My Page Service

https://www.post.japanpost.jp/intmypage/whatsmypage_en.html

1. The following international mail services require transmission of EAD:
   EMS containing goods, International parcels, Small packets, International ePackets and International ePacket Light.
2. We may partially refund the postage only in case an item is returned to the sender by the exchange office in Japan before being dispatched to its destination owing to a determination made by the destination customs authority.