Size and Weight Limits;
Size and Weight Limits
Size and weight limits are as follows.
Reference If length and weight are exceeded
If length and weight of your package exceed the limit, please contact "International Courier Service UGX Support Desk" at 0120-09-5931.
Note Minimum size and weight
Minimum size and weight are 14cm for length and 9cm for width. (In case of roll-shaped items, length + diameter × 2 = 17cm.)
Handling Countries and Territories
UGX is available at 51 countries and territories as described below.
|Territory||Country and Territory Names|
|East Asia||Korea, Taiwan, China, Macau, Hong Kong|
|South-East Asia||Indonesia, Cambodia, Singapore, Thai, Philippines, Vietnam, Malaysia|
|West Asia||India, Sri Lanka, Pakistan, Bangladesh, Myanmar, Maldives|
|Oceania||Australia and New Zealand|
|Europe (1)||Ireland, Italy, United Kingdom, Austria, Netherlands, Greece, Swiss, Sweden, Spain, Denmark, Germany, Norway, Finland, France, Belgium, Portugal, Luxembourg|
|Europe (2)||Estonia, Croatia, Slovakia, Slovenia, Czech Republic, Hungary, Bulgaria, Poland, Latvia, Lithuania, Romania, Russia|
|North America||Canada, United States of America|
Note Inapplicable Territories
Please note that deliveries cannot be made to some countries and territories.
For details, please check the "Terms of the International Courier Service (Inapplicable Territories) (Japanese) (PDF:18kB)".
We will suggest the service you will need.