(Follow-up Notice) Resumption of Acceptance of Mail to the United States |
April 13, 2026
Updated on June 19, 2026
Updated on July 17, 2026
Updated on July 24, 2026
On July 30, 2025, the U.S. government issued an executive order to terminate duty-free de minimis treatment for goods for consumption imported to the United States by international mail and impose duties on articles other than documents and bona fide gifts valued at 100 US dollars or less, starting August 29, 2025.
In response, from August 27, 2025, we temporarily suspended the acceptance of postal items to the United States containing bona fide gifts with a content value exceeding 100 US dollars and goods intended for sale for consumption.
Subsequently, the U.S. Customs and Border Protection (CBP) announced a new rule requiring senders of international postal items to the United States to pay duties to the CBP via Qualified Parties approved by the CBP prior to the arrival of mail items in the United States.
Therefore, starting April 14, 2026, we will resume the acceptance of all postal items to the United States, at all post offices or some designated offices, on condition that senders themselves prepay the duties to the US Customs using the app offered by the company we recommend (certified company) from among the qualified parties approved by the CBP.
Documents and bona fide gifts valued at 100 US dollars or less will remain duty free and can be sent without registering the prepayment of duties.
Conditions for sending (Effective as of Friday, July 24, 2026)
- Changes are indicated in red.
| Content value | Type of content | Acceptance office | Prepayment of duties | Labeling |
|---|---|---|---|---|
| USD 100 or less |
|
All post offices (*1) | Not required | Not required |
| Others | Designated offices (*2) | Required (*3) | DDP | |
| More than USD 100 and not more than USD 2,500 | All types | Designated offices (*2) | Required (*3) | DDP |
| More than USD 2,500 | All types | Designated offices (*2) | Not required | Not required |
- 1: Except for postal agencies that do not handle international mail.
- 2: For contact information of designated offices, refer to the following.
（ All (Japanese Version Only) Hokkaido (Japanese Version Only) Tohoku (Japanese Version Only) Kanto (Japanese Version Only) Chubu (Japanese Version Only) Kinki (Japanese Version Only) Chugoku (Japanese Version Only) Shikoku (Japanese Version Only) Kyushu and Okinawa (Japanese Version Only)）
We will increase the number of designated offices gradually. - 3: We request that you personally prepay the duties to the US Customs using the app offered by the company we recommend ( certified company (Japanese Version Only)) from among the qualified parties approved by the CBP.
Note: If the content value exceeds 200,000 yen (approximately 1,250 U.S. dollars), an export declaration to Japan Customs is required in addition to the above procedure.
(Reference) To Customers Sending Mail Overseas with Total Content Value Exceeding 200,000 yen (Japanese Version Only)
How to prepay duties
| For Individuals: Prepay App |
For Bulk Mail: Dashboard |
|||
|---|---|---|---|---|
| Mobile version | Web version | Web version (CSV upload) |
API | |
| QR codes/links |
|
https://dashboard.zonosprepay.com/ja/sign-in | https://account.zonos.com/#/?key=57ac6499-e7e8-4457-a50c-73e76cc9dfe0 | |
| How to use |
How-to manual https://www.post.japanpost.jp/service/send/oversea/information/2026/0413_01_10.pdf(Japanese Version Only) How-to video Jump to Zonos' website 
|
How-to manual https://www.post.japanpost.jp/service/send/oversea/information/2026/0413_01_12.pdf(Japanese Version Only) |
How-to manual https://www.post.japanpost.jp/service/send/oversea/information/2026/0413_01_13.pdf(Japanese Version Only) |
|
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| Note | Sample CSV | Sample API | ||
- Zonos is currently the only certified company we recommend.
- You will be charged a fee as designated by Zonos when you pay duties using its app.
- The tablet computers available at post offices do not support this app. Please install the app on your smartphone or other device.
- If you have questions about details of how to operate the Zonos app, contact Zonos using its app.
Where “DDP” is indicated on the address label for a postal item for which duties are prepaid
- If you create a label using the Zonos Prepay App, a DDP 13-digit Declaration ID will be displayed, indicating that duties have been prepaid.
- Zonos links the Declaration ID to the Mail Item Number when filing with U.S. Customs. Therefore, even if you create a label using the International Mail My Page Service, the Declaration ID will not be linked with the Mail Item Number on that label, and Zonos will be unable to file the declaration with U.S. Customs. Please be sure to use the Zonos Prepay App to create your labels. (Updated on June 19, 2026)
Others
- The prepayment of duties explained in this notice is a transaction to be conducted between Zonos and the sender of a postal item. As we are not involved in this prepayment procedure, we only assume responsibility for the services we provide under the Terms and Conditions of International Mail. Thank you for your understanding.
-
Revision of the International Mail Conditions
In accordance with the changes in our service mentioned above, we will partially revise the International Mail Conditions regarding mail to the United States.
For details, please refer to the International Mail Conditions effective as of the date of revision. -
U-Global Express (UGX)
UGX, which we have offered as a delivery service alternative to international mail since August 27, 2025, will continue to be available.
For more information about UGX, please refer to the following website.
UGX (Yu Global Express)
