Occurrence of ignition accident regarding products included in the catalogue
March 10, 2016
Regarding the "compact battery with jump-start function," a product included in "Men's Style," a catalogue for which Japan Post Co., Ltd. is arranging the sales at post offices, there was a report from the manufacturer of the product, Toho Corporation, that an ignition accident of the product occurred and was notified to the Consumer Affairs Agency on March 9 (Wed), 2016.
Accordingly, we ask customers who have the products listed below at hand to not use them and to store them until we make contact separately.
We deeply apologize for this inconvenience.
Regarding the "compact battery with jump-start function" included in "Men's Style" catalogue, we received a report from one customer that it caught fire upon usage.
While Toho Corporation, the manufacturer, is implementing an investigation as to the cause of the accident, it has yet to be identified. Therefore, we decided to notify our customers to ask for suspension of the use of the product on our own accord.
Details of the product
|Name of the catalogue||Sales period||Product number||Product name|
From May 18 to September 30, 2015
* Up to October 4 via the Internet
|57805-1301-5||Compact battery with jump-start function|
From October 19, 2015, to February 29, 2016
* Up to the same date via the Internet
Reactions taken for our customers
We promptly contact the customers to which the product is sent and from which we received an order of the product via telephone or in written form to apologize and ask them to suspend use of the product. (Number of units ordered: 146)
Publisher and seller of the catalogue
Japan Post Trading Service Co., Ltd. (Tokyo)
Provider of the product
B&S Partners Corporation (Tokyo)
Toho Corporation (Tokyo) http://www.toho-corporation.com
Image of the product in question
Inquiries from customers
Japan Post Trading Service Co., Ltd.
From Monday through Friday: from 9:00 AM to 7:00 PM
Saturday and holidays: from 9:00 AM to 5:00 PM
(Closed on Sunday)
B&S Partners Corporation
From Monday through Friday: from 10:00 AM to 7:00 PM
Saturday: from 10:00 AM to 5:00 PM
(Closed on Sunday)