To apply, you need to enter the tracking number, etc.
Please prepare Undeliverable Item Notice or mail, etc. absence contact form.
|Undeliverable Item Notice||Contact form for absence of mail, etc.|
* Please make an inquiry to the call center for receiving the item at a place other than your home or pick the item up at the post office counter.
Phone number: 0570-046-111
(It is a chargeable call. The number is unavailable with PHS and some IP telephones.)
[Weekdays] From 8:00 to 21:00
[Saturdays, Sundays and holidays] From 9:00 to 21:00