Resumption of Acceptance of Mail to the United States |
April 13, 2026
On July 30, 2025, the U.S. government issued an executive order to terminate duty-free de minimis treatment for goods for consumption imported to the United States by international mail and impose duties on articles other than documents and bona fide gifts valued at 100 US dollars or less, starting August 29, 2025.
In response, from August 27, 2025, we temporarily suspended the acceptance of postal items to the United States containing bona fide gifts with a content value exceeding 100 US dollars and goods intended for sale for consumption.
Subsequently, the U.S. Customs and Border Protection (CBP) announced a new rule requiring senders of international postal items to the United States to pay duties to the CBP via Qualified Parties approved by the CBP prior to the arrival of mail items in the United States.
Therefore, starting April 14, 2026, we will resume the acceptance of all postal items to the United States, at all post offices or some designated offices, on condition that senders themselves prepay the duties to the US Customs using the app offered by the company we recommend (certified company) from among the qualified parties approved by the CBP.
Documents and bona fide gifts valued at 100 US dollars or less will remain duty free and can be sent without registering the prepayment of duties.
Conditions for Sending
| Content value | Type of content | Acceptance office | Prepayment of duties | Labeling |
|---|---|---|---|---|
| USD 100 or less |
|
All post offices (*1) | Not required | Not required |
| Others | Designated offices (*2) | Required (*3) | DDP | |
| More than USD 100 and not more than USD 800 | All types | Designated offices (*2) | Required (*3) | DDP |
| More than USD 800 | All types | Designated offices (*2) | Not required | Not required |
- 1: Except for postal agencies that do not handle international mail.
- 2: For contact information of designated offices, refer to the following.
（ All (Japanese Version Only) Hokkaido (Japanese Version Only) Tohoku (Japanese Version Only) Kanto (Japanese Version Only) Chubu (Japanese Version Only) Kinki (Japanese Version Only) Chugoku (Japanese Version Only) Shikoku (Japanese Version Only) Kyushu and Okinawa (Japanese Version Only)）
We will increase the number of designated offices gradually. - 3: We request that you personally prepay the duties to the US Customs using the app offered by the company we recommend ( certified company (Japanese Version Only)) from among the qualified parties approved by the CBP.
How to prepay duties
Install Zonos Prepay
- iPhone is a registered trademark of Apple Inc.
- Android is a registered trademark of Google LLC.
Zonos Website (a video on how to use Zonos Prepay is posted)
How to use Zonos Prepay
https://www.post.japanpost.jp/int/information/2026/0413_01_10.pdf (Japanese Version Only)
- Zonos is currently the only certified company we recommend.
- You will be charged a fee as designated by Zonos when you pay duties using its app.
- The tablet computers available at post offices do not support this app. Please install the app on your smartphone or other device.
- If you have questions about details of how to operate the Zonos app, contact Zonos using its app.
Where “DDP” is indicated on the address label for a postal item for which duties are prepaid
- If “DDP” with a 13-digit declaration number is not indicated on the upper part of the address label for a postal item for which you prepaid duties, write “DDP” yourself.
Others
- The prepayment of duties explained in this notice is a transaction to be conducted between Zonos and the sender of a postal item. As we are not involved in this prepayment procedure, we only assume responsibility for the services we provide under the Terms and Conditions of International Mail. Thank you for your understanding.
-
Revision of the International Mail Conditions
In accordance with the changes in our service mentioned above, we will partially revise the International Mail Conditions regarding mail to the United States.
For details, please refer to the International Mail Conditions effective as of the date of revision. -
U-Global Express (UGX)
UGX, which we have offered as a delivery service alternative to international mail since August 27, 2025, will continue to be available.
For more information about UGX, please refer to the following website.
UGX (Yu Global Express)
