Trouble Regarding EMS
I have not received EMS mail from overseas that should have been delivered by now. Is there any way I can trace it?
You can check it via EMS Track & Trace. However, if the mail or package has not arrived in Japan, the tracking data may not be available.
In these cases, your EMS mail may be traced via the official Web site of the postal authorities in the destination country, if any.
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
An operator will answer.