Inquiry by Phone
For inquiries by phone on International Mail, please call the following numbers. (You cannot call from overseas.)
Customer Service Center
Mobile Phone ： 0570-046-666
For English ： 0570-046-111
Saturdays, Sundays, and holidays 9:00～21:00
The service hours were changed from October 1, 2018.
Outside service hours, or
when it's difficult to make calls・・・
Please check the FAQs.