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Current situation for mail service in other countries and territories

March 19, 2020

The following information is based on notifications from other designated postal operators via the Universal Postal Union (UPU) concerning delivery delays on account of the spread of the new coronavirus infection. Information about the current situation in Japan is also included. The situation may change according to the circumstances. Updates will be provided as revised information is received.

Asia
China Delays will be experienced in the delivery of inbound mail items all over China.
In addition, addressees will be contacted by phone before delivery and items will not be handed directly to addressees.

Current situation in Japan
Acceptance of mail items destined to China is temporarily suspended except for some letter-post items.
Detailed information is provided at
https://www.post.japanpost.jp/int/information/2020/0312_01_en.html
Mongolia The international post office in Mongolia will be closed until April 1, and the period of closure might be extended.

Current situation in Japan
Acceptance of mail items destined to Mongolia is temporarily suspended.
Detailed information is provided at
https://www.post.japanpost.jp/int/information/2020/0303_01_en.html
Korea Items will not be handed directly to addressees in the following area.
Affected area: Daegu

Current situation in Japan
Delays are expected for dispatching mail items to Korea.
Hong Kong Domestic processing of mail is back to normal.

Current situation in Japan
Delays are expected for dispatching mail items to Korea.
Macao Domestic processing of mail is back to normal.

Current situation in Japan
Delays are expected for dispatching mail items to Korea.
Sri Lanka Domestic processing of mail will be suspended until March 20. The period of suspension may be extended.
Philippines Inbound mail is being processed by minimal staff at international mail processing centers until March 20.
All post offices in areas placed under quarantine are closed.
Maldives Acceptance of inbound mail items is suspended.
Singapore Items will not be handed directly to addressees, among other exceptional delivery measures.
Therefore, it is recommended that you provide the addressee’s phone number.
Oceania
Australia Items will not be handed directly to addressees, among other exceptional delivery measures.
New Zealand Items will not be handed directly to addressees, among other exceptional delivery measures.
French Polynesia Acceptance of inbound mail items is suspended until March 31.
North and Central America
Panama Delays will be experienced in the delivery of mail items.
El Salvador Delays will be experienced in the delivery of mail items.
Honduras Delays will be experienced in the delivery of mail items until March 21. The period of suspension may be extended.
Jamaica Delays will be experienced in the delivery of mail items until March 24.
Cayman Islands Acceptance of inbound mail items is suspended.
South America
Peru Domestic processing of mail will be suspended from March 16 to 30.
Chile Delays will be experienced in the delivery of mail items. Acceptance of inbound mail items to Easter Island is suspended.
Items will not be handed directly to addressees, among other exceptional delivery measures.
Middle East
Saudi Arabia Items will not be handed directly to addressees.
Kuwait Domestic processing of mail is currently suspended.
Cyprus Considerable delays will be experienced in the delivery of mail items.
Israel Items will not be handed directly to addressees, among other exceptional delivery measures.
Europe
Italy Delays will be experienced in the delivery of mail items.
In addition, items will not be handed directly to addressees in principle.
Spain Considerable delays will be experienced in the delivery of mail items.
Portugal Items will not be handed directly to addressees, among other exceptional delivery measures.
Estonia Items will not be handed directly to addressees, among other exceptional delivery measures.
Latvia Domestic processing of mail is suspended from March 17.
Lithuania Items will not be handed directly to addressees, among other exceptional delivery measures.
Slovenia Delays will be experienced in the delivery of mail items.
Luxembourg Items will not be handed directly to addressees.
Moldova Domestic processing of mail is suspended from March 16.
Germany Items will not be handed directly to addressees.
Romania Delays will be experienced in the delivery of mail items.
Malta Items will not be handed directly to addressees from March 17.
Ireland Items will not be handed directly to addressees, among other exceptional delivery measures.
Africa
Libya Domestic processing of mail will be suspended for 3 weeks from March 16.
Djibouti Acceptance of international mail will be suspended from March 18.
Tunisia Acceptance of inbound mail items is suspended.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.



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