Current situation for mail service in other countries and territories |
March 19, 2020
The following information is based on notifications from other designated postal operators via the Universal Postal Union (UPU) concerning delivery delays on account of the spread of the new coronavirus infection. Information about the current situation in Japan is also included. The situation may change according to the circumstances. Updates will be provided as revised information is received.
| Asia | |
|---|---|
| China |
Delays will be experienced in the delivery of inbound mail items all over China. In addition, addressees will be contacted by phone before delivery and items will not be handed directly to addressees. Current situation in Japan Acceptance of mail items destined to China is temporarily suspended except for some letter-post items. Detailed information is provided at https://www.post.japanpost.jp/int/information/2020/0312_01_en.html |
| Mongolia |
The international post office in Mongolia will be closed until April 1, and the period of closure might be extended. Current situation in Japan Acceptance of mail items destined to Mongolia is temporarily suspended. Detailed information is provided at https://www.post.japanpost.jp/int/information/2020/0303_01_en.html |
| Korea |
Items will not be handed directly to addressees in the following area. Affected area: Daegu Current situation in Japan Delays are expected for dispatching mail items to Korea. |
| Hong Kong |
Domestic processing of mail is back to normal. Current situation in Japan Delays are expected for dispatching mail items to Korea. |
| Macao |
Domestic processing of mail is back to normal. Current situation in Japan Delays are expected for dispatching mail items to Korea. |
| Sri Lanka | Domestic processing of mail will be suspended until March 20. The period of suspension may be extended. |
| Philippines |
Inbound mail is being processed by minimal staff at international mail processing centers until March 20. All post offices in areas placed under quarantine are closed. |
| Maldives | Acceptance of inbound mail items is suspended. |
| Singapore |
Items will not be handed directly to addressees, among other exceptional delivery measures. Therefore, it is recommended that you provide the addressee’s phone number. |
| Oceania | |
| Australia | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| New Zealand | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| French Polynesia | Acceptance of inbound mail items is suspended until March 31. |
| North and Central America | |
| Panama | Delays will be experienced in the delivery of mail items. |
| El Salvador | Delays will be experienced in the delivery of mail items. |
| Honduras | Delays will be experienced in the delivery of mail items until March 21. The period of suspension may be extended. |
| Jamaica | Delays will be experienced in the delivery of mail items until March 24. |
| Cayman Islands | Acceptance of inbound mail items is suspended. |
| South America | |
| Peru | Domestic processing of mail will be suspended from March 16 to 30. |
| Chile |
Delays will be experienced in the delivery of mail items. Acceptance of inbound mail items to Easter Island is suspended. Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Middle East | |
| Saudi Arabia | Items will not be handed directly to addressees. |
| Kuwait | Domestic processing of mail is currently suspended. |
| Cyprus | Considerable delays will be experienced in the delivery of mail items. |
| Israel | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Europe | |
| Italy |
Delays will be experienced in the delivery of mail items. In addition, items will not be handed directly to addressees in principle. |
| Spain | Considerable delays will be experienced in the delivery of mail items. |
| Portugal | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Estonia | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Latvia | Domestic processing of mail is suspended from March 17. |
| Lithuania | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Slovenia | Delays will be experienced in the delivery of mail items. |
| Luxembourg | Items will not be handed directly to addressees. |
| Moldova | Domestic processing of mail is suspended from March 16. |
| Germany | Items will not be handed directly to addressees. |
| Romania | Delays will be experienced in the delivery of mail items. |
| Malta | Items will not be handed directly to addressees from March 17. |
| Ireland | Items will not be handed directly to addressees, among other exceptional delivery measures. |
| Africa | |
| Libya | Domestic processing of mail will be suspended for 3 weeks from March 16. |
| Djibouti | Acceptance of international mail will be suspended from March 18. |
| Tunisia | Acceptance of inbound mail items is suspended. |
We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.
