When I try to enter the addressee's address on my smartphone, an error message is displayed such as "One line is too long.", "There are too many lines." or "Input information is too long."
There are limits on the number of characters in a line, the number of lines, and the total number of characters.
The address you enter will not automatically be broken into lines. Please break the lines manually as needed to make each line shorter. Also, please make sure there are no unnecessary line breaks at the end of a line.
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
An operator will answer.