What is a Pouch?
A pouch is for affixing the EMS label, printed using the Online Shipping Tool, to the package. The printed label is folded in half and inserted into a pouch, which is then affixed to the package. A pouch is approximately half the size of a sheet of A4, so please make sure that the package is big enough to take it.
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
An operator will answer.