What are the weight and size limits for international mail?
Weight limits vary by country. Please check List of EMS Size/Weight Limits.
Although it is not possible to send mail that exceeds EMS limits via EMS, there is another option for our corporate customers. Freight such as manufacturing products can be sent by our corporate customers via our group company JP TOLL LOGISTICS Co., Ltd.
For more information please ask here.
・Logistics between companies
・This service is for corporate customers and is not available for individuals
Contact phone number
Mon - Fri 9:00 - 17:45
*Closed on public holidays and New Year holidays
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
An operator will answer.