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International Mail

Temporary suspension of international mail to various countries/territories

April 21, 2022

Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. We will make the following changes to mail service shown in the table below effective April 22.


Countries/Territories Previously Effective April 22
Air SAL Surface EMS Air SAL Surface EMS
China*1 X *2 X *2 X

✓: acceptable, X: acceptance suspended, -: No service
*1: China expect for Hong Kong and Macao
*2: Only letter-post items are accepted.

For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about mail delivery delays, etc., please check here.
We continue to temporarily suspend mail service to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to the reduction of flights from/to Japan. Items that have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in the order of their acceptance. Items to China that have already been accepted will be dispatched via remaining transportation capacity in the order of their acceptance.

Please note that because of the global reduction of flights, considerable delivery delays are expected for outbound mail items.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.


Japan Post Co., Ltd.

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