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International Mail

Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories (Updated on April 13)

April 13, 2021

Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will temporarily suspend acceptance of mail items as shown in the table below from April 14.

✔: acceptable, X: acceptance suspended, -: No service


Countries/Territories Previously From April 14
Air SAL Surface EMS Air SAL Surface EMS
Kazakhstan X - X X -
Cambodia - X - X

For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other, please check here. We continue to temporarily suspend acceptance of mail items destined to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to reduction of flights from/to Japan. Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order.

In addition, because of the global reduction of flights, considerable delivery delays are expected for accepted outbound mail items.

We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.


Japan Post Co., Ltd.

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