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International Mail

Delays for mail items destined to the United Kingdom and other countries/territories

NOTICE: Outbound mail operations in Japan have returned normal as of 24 August 2020

July 3, 2020

As we have previously announced, the novel coronavirus pandemic has caused a global reduction of flights. Accordingly, acceptance of international mail items to some countries/territories is temporarily suspended and delivery delays are expected for outbound mail items to other countries/territories.

Especially for mail items to the United Kingdom, Mexico and some Southeast Asian countries/territories, loading items onto airplanes destined for these countries/territories is expected to take about three weeks.

Therefore, we are trying our best to promptly dispatch as many postal items as possible to these countries/territories, in cooperation with airlines.

We sincerely apologize for the inconvenience and for the slowdowns in delivery. Your kind understanding during this difficult period would be very much appreciated.


Japan Post Co., Ltd.

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