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Problems Sending International Mail A piece of international mail was returned to me, but I don’t understand what is written on it. |
It should be written in either English or French. The primary reasons for returned mail are provided below.
If there is no reason provided on the returned registered, insured or small parcel, we will refund the postage paid.
| English | French | Meaning |
|---|---|---|
| RETURN | RETOUR | Returned |
| UNKNOWN | INCONNU | Unknown address |
| MOVED | DÉMÉNAGÉ | New address unknown |
| IN TRAVEL | EN VOYAGE | Not at home due to traveling |
| REFUSED | REFUSÉ | Delivery refused |
| DECEASED | DÉCÉDÉ | Addressee deceased |
| UNCLAIMED | NON RÉCLAMÉ | Not claimed in allotted time frame |
If you cannot find the FAQs you are looking for
We respond to your questions about International Mail.
