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Resumption of acceptance of Cool EMS destined to Singapore and Malaysia.

March 10, 2023

We have temporarily restricted acceptance of Cool EMS only to Taiwan and Vietnam due to the effects of the Covid-19 pandemic, but some post offices will resume acceptance to Singapore and certain areas in Malaysia.

Countries/territories to which acceptance will be resumed Post offices resuming acceptance Resumption date of acceptance Resumption date of advance application
  • Singapore
  • Malaysia (Kuala Lumpur and Petaling Jaya)
Appendix Mon., March 20 Mon., March 13
  • Please click here for the acceptance dates for Cool EMS to Singapore and Malaysia from Monday, March 20.
  • Post offices resuming acceptance on Tuesday will start accepting items from Tuesday, March 28.
  • Please send an advance application form (Japanese Version Only) by FAX to the post office before noon five days before the desired mailing date.
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