Delivery delays of surface parcel service to Brazil

June 30, 2021

Since the latter half of December, 2020, postal operators in Brazil are taking a fair amount of time in processing inbound surface parcels from Japan, and experiencing considerable delivery delays.
For those who sent items to Brazil on surface, we sincerely apologize for the inconvenience and it would be appreciated if you would kindly understand this situation.
If you find the item still undelivered to the addressee, please make an inquiry at the post office you brought into the item, or the nearest delivery post office. We will check the details on the latest status of the item in Brazil.