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How to Use

Sending goods to Ireland

Please note that if you fill out labels or documents incorrectly, your mail items may be returned.

Please provide accurate information on the shipping label and customs declaration form.

Customs inspection procedures in Ireland have been tightened since the Value Add Tax (VAT) rules were changed in the EU in July 2021. In this regard, the number of mail items being returned to Japan has been increasing because of inaccurate or insufficient customs declaration information such as names of contents, number of contents, net weight and country of origin of contents. Please be sure to provide accurate customs declaration information to avoid mail items being returned.

If you use the International Mail My Page Service to create and print the shipping label or documents, the information that you enter is sent as Electronic Advance Data (EAD). However, if the information you enter is inaccurate or insufficient, your mail items may be returned to Japan based on a decision by Ireland Customs. To avoid that, please be sure to enter accurate and complete information. To correct inaccuracies on the shipping label, and any other documents made through the International Mail My Page Service, you will need to make a new shipping label and/or documents. Hand corrections are not accepted.

Please provide the HS code

When mailing goods to Ireland, if the HS code is not indicated on the customs declaration, Ireland Customs may return the mail item for the reason of lack of information. Please be sure to provide the accurate HS code for the contents. If you want to know the HS code for the contents, you can find the HS code on the web site of Japan Customs.

Important points when entering HS codes in the International Mail My Page Service

When you use the International Mail My Page Service to create and print labels or documents, the HS code field is optional. However, if you send goods to Ireland, please be sure to enter the accurate 6-digit HS code as much as possible.

Please note the following important points when entering the HS code.

Please enter the 6-digit HS code in half-width characters.
Please enter the 6-digit HS code without a period or a space.
If you enter a period or a space, EAD will not be sent properly.

Recommended way: EAD will be sent properly.

Entering only six half-width digits.

Non-recommended way: EAD will NOT be sent properly.

Entering seven digits.

Entering fewer than 6 digits.

Entering a period.

Entering a space.



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