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How to Use

Express Mail Service (EMS) for France

  1. Door code on the EMS label
    For international express mail (EMS) to France sent to housing complexes where door codes (codes to automatically unlock doors) are required for access into the building where the addressee lives, write the door code and phone number in the addressee section of the EMS label.
    Example of a door code of "2004" being filled in: Digicode 2004
    If the door code is unknown and the addressee cannot be contacted by phone, the delivery person will not be able to enter the housing complex, and will not be able to leave a non-delivery notice in the post box inside the entrance of the building. The addressee will not receive an arrival notice for the mail, which will be stored at the nearest post office, and will either be delivered after some delay or sent back. In provincial cities, there are cases when delivery may take place even without a door code; but for cities like Paris, a door code and telephone number are absolutely essential.
  2. Request from the French Postal Service
    Please be sure to enter the value of the contents stated on the Customs declaration form (the EMS label) or the invoice.
    (Entering “0 Euros” may result in the item being held by Customs.)

An example of an EMS label filled out.

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