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Notification

Delivery of postal items during the "Golden Week" period

April 3, 2017

Delivery of postal items during the "Golden Week" period (from April 29, [Sat, holiday] 2017, to May 8 [Mon], 2017) will be as follows.

The following items will be delivered every day, even on Sundays and holidays.

Domestic mail (registered mail, etc.)

  • Specially treated postal items including express mail, registered mail, cash on delivery, delivery time-specified mail, and delivery date-specified mail
  • Electronic postal mail (Letax)
  • Specified postage-paid envelope (letter pack)

International mail (registered mail, etc.)

  • Express mail, registered mail and insured ordinary postal items
  • Ordinary parcel postal items
  • Express Mail Service (EMS)

Packages

  • Yu-Pack parcel
  • Yu-Packet
  • Yu-mail (only specially treated postal items, namely express mail, registered mail, cash on delivery, and delivery date-specified mail)

Inquiries from customers

Customer Service Center

Phone number
0120-23-28-86 (toll-free)
Call from mobile phone
0570-046-666
(call charge must be paid by the user)

Available hours
Weekdays: 8:00 - 22:00
Saturdays, Sundays and holidays: 9:00 - 22:00

*Please make sure to prevent misdialing.



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