Japan Post home > About Japan Post > Notification and Delivery route status > Incorrect Labeling of the Origin of Ingredients of Catalog Products

Notification

Incorrect Labeling of the Origin of Ingredients of Catalog Products

March 23, 2016

Shida Kanzume Co., Ltd. has informed us that it has discovered that some of its Choshi Nyubai Iwashi Kanzume canned sardines, which were listed in mail-order catalogs distributed at post offices, were made from ingredients originating in areas other than those indicated on the product packaging.
We are dealing with the products purchased as described below.
We would like to express our deepest apologies to our customers for any inconvenience that this may cause them.

Background

The packaging and catalogs stated that the sardines in this product had been landed at Choshi Port, but in fact, the sardines had been landed in Hokkaido, Hachinohe, and Sakaiminato.

Details of the product

Name of the catalogue Product name Quantity Sales period
Oishii Natsu-dayori
[Tasty Summer News]
Choshi Nyubai Iwashi Kanzume
[Canned Choshi sardines caught in the rainy season]
(sesame-miso flavor)
108 June 15 - August 28, 2015
Shokuhin Benricho
[Food Guidebook]
Choshi Nyubai Iwashi Kanzume
[Canned Choshi sardines caught in the rainy season]
(seasoned)
3 June 29 - October 31, 2015
Choshi Nyubai Iwashi Kanzume
[Canned Choshi sardines caught in the rainy season]
(in umé sauce)
52
Choshi Nyubai Iwashi Kanzume
[Canned Choshi sardines caught in the rainy season]
(sesame-miso flavor)
4
Goyokiki Benricho
[Door-to-Door Order Book]
Choshi Nyubai Iwashi Kanzume
[Canned Choshi sardines caught in the rainy season]
(seasoned)
1 March 1 - May 31, 2016
*Sales halted on March 17

Period of Manufacture

January 2014 - August 2015

Reactions taken for our customers

Based on information from the product manufacturer, we are currently checking which customers purchased products that contained sardines from a different area. We will contact in writing the customers who purchased the products and the customers to whom they requested the products be sent.

Publisher and seller of the catalogue

Japan Post Trading Service Co., Ltd. (Tokyo)

Provider of the product

JP Mitsukoshi Merchandising Co., Ltd. (Tokyo)

Manufacturer

Shida Kanzume Co., Ltd. (Chiba Prefecture)
Homepage http://www.shidakanzume.jp/

Inquiries from customers

JP Mitsukoshi Merchandising Co., Ltd.

0120-313-296 (Toll-free)
10:00-18:00



(C) JAPAN POST

Japan Post Co., Ltd.


JAPAN POST GROUP
Copyright (c) JAPAN POST Co.,Ltd. All rights reserved.