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International Mail

Inquiry/FAQs

We will answer the frequently asked questions/troubles.

FAQs for EMS

Goods/Services

  • Type of Post
  • Service Contents
  • Terms used for International Mail

Troubles regarding International Mail

  • I have not received my EMS Mails/Parceks
  • I want to change the address
  • Postal item damaged

etc


Notice on Receiving Mails

  • Forwarding/Holding service for international parcel post
  • Flow of Delivery

Notice on Packaging

  • Packaging of Printed Matter
  • How to Package

Sending insured remittances overseas

  • How to send money overseas
  • When you purchase insurance for your mail

Required Information

  • How to write label
  • Customs Declaration Form/Invoice

Contents

  • What can/can't be sent overseas
  • Sending documents and articles together

Customs Inspection

  • Procedure at Customs
  • Inspection at the destination country


Inquiries on Express Mail Service (EMS)

Inquiry(Customer Service Center)

Inquiry
Operator will answer your call.


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