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SAL mail delivery to France and other countries

December 15, 2017

Air France Cargo and KLM Cargo informed us on December 7 that SAL mail items bound for France and other countries would experience delay in processing at their facilities for the time being. Therefore, a long delay in delivery of SAL mail items, which have already been sent or will be sent to the destinations in the tables below, is expected.

In addition, we are temporarily suspending acceptance of SAL mail items sent from Japan destined to the destinations in the first table from December 18, 2017.

In this regard, it would be appreciated if you could use EMS, Airmail or Surface mail services bound for these destinations because these services are available as usual.

Thank you for your kind understanding of this situation and cooperation.

Affected destinations for delivery delay and suspension of acceptance

Destinations Mail types
France SAL mail(1*) and SAL parcels
Netherlands SAL mail and SAL parcels
Spain SAL mail and SAL parcels
Ukraine SAL mail and SAL parcels
Gibraltar(2*) SAL mail and SAL parcels
Algeria SAL mail and SAL parcels

Affected destinations for delivery delay

Destinations Mail types
Greece SAL parcels
Czech Republic SAL parcels
Brazil SAL parcels
Peru SAL mail and SAL parcels
Bahrain SAL mail and SAL parcels
Kenya SAL mail and SAL parcels
  1. SAL mail includes printed matter and small packets that are handled as SAL. Please note that International ePacket Light is not included in SAL mail.
  2. No EMS service in Gibraltar.


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