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Information on Shanghai

Q5 Please inform me of what happens if the addressee is not home.

A Delivery will be made up to two times if the addressee is not home. If the addressee can still not be contacted, a non-delivery notice will be left.

The addressee can then call to request redelivery or pick it up from the delivering office. If there is no request from the addressee redelivery will be made the next day. The mail will be kept up to a maximum of two weeks.

  • To ensure swift contact with the addressee, try to ensure that their mobile phone number is written on the EMS label. If contact cannot be made with them delivery will be made to the post office desk/counter in the area of the address given.

(Non-delivery notice)

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