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Information on Shanghai

Q4 What happens if the addressee is not at home?

A If the addressee is not at home, the delivery person will make a phone call to the phone number of the addressee written on the package label and will confirm whether the delivery to the representative is possible or set another date for the delivery. If the addressee cannot be reached, the item will be delivered once again on the following day. If the addressee cannot be reached, the item will be delivered once again on the following day. If the addressee is not at home again, the Notice of Non-Delivery will be left.
Please note that the storage period is 15 days starting from the last time of the delivery attempt.


(Notice of non-delivery)

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