Delivery delay of international postal items caused by the Pacific Ocean earthquake off the Tohoku region coast (3 April, 12:00)
April 3, 2011
Airlines' schedules, arrival and departure airports and shipping schedules have had to be changed due to the impact of the earthquake that occurred in the Pacific Ocean off the Tohoku region coast on March 11. For this reason, delivery of some of international postal items will take longer than usual.
The areas experiencing difficulty delivering postal items are as given in the annex(PDF34kByte).
Please accept our apologies for any inconvenience this may cause.
Your kind understanding of our situation would be very much appreciated.
- Postal items addressed to overseas destinations
Transportation and delivery of postal items may take longer than usual.
- Postal items from abroad
We cannot deliver some postal items to addresses along the Pacific Ocean coast or to the neighboring inland areas of Iwate, Miyagi, Fukushima, Ibaraki and Chiba Prefectures or to some of areas(PDF34kByte) where people have been instructed to evacuate or take shelter following the difficulty continuing at the Fukushima nuclear power plant, which has resulted in traffic restrictions, no-entry areas, damage to our branch offices, and other adverse conditions. (Delivery service is being carrying out in parts of this area depending on the situation.)
We are making every possible effort to ensure delivery of postal items to addressees, including checking at the evacuation centers to find the addressees because we consider that the postal network is one of the most important communication methods available.
However, we would like to ask you to understand that certain items for which the addressees cannot be located in spite of all our efforts will have to be returned to the senders.
We have already informed postal operators in other countries/territories of this information.