Features of Yu-Pack (parcel)
Special discount system
|Discount for parcels carried into the counter|
Discount for sending multiple items to the same address
Delivered on the designated day
|The parcel is delivered on the preferred day and hours specified at the time of deposit.|
Forwarding / redelivery whenduring absence
|Forwarding to preferred location and redelivery according to preferred date are available.|
Track & Trace Service
The state of delivery can be informed promptly using the inquiry number shown on the Yu-Pack label.
Track and trace service is also available via the Internet.
Delivery notification service
The fact that the parcel was delivered safely is notified to the sender with the "notice of complete delivery" included in the Yu-Pack label.
Compensation for damage
Should the Yu-Pack parcel is damaged or lost, the amount of actual damage up to 300,000 yen is compensated as a general rule.
It is recommended to use the security service when sending more expensive items.
* Security service cannot be used when deposited at convenience stores and agent stores.
The amount of actual damage is compensated within the amount declared (insured value) at the time of deposit.
Stickers to show perishable or fragile items
There are "Fragile", "Perishable", "Bottles" and "Do not turn upside down" stickers calling for attention. It is recommended to use security service for fragile items, and refrigerated service for perishable items.