Japan Post home > Yu-Pack (parcel) > Features of Yu-Pack (parcel) > Forwarding and redelivery upon absence

Features of Yu-Pack (parcel)

Forwarding and redelivery upon absence

Forwarding to preferred location and redelivery according to preferred hours and date are available free of charge upon request from the addressee.

  • The handling of Yu-Pack parcels that could not be delivered due to absence used to be "delivered for three times in three days" even without request from the user. However, it is changed to be "delivered also on the following day of the first delivery, and then contact the user by phone or by postcard and delivered by confirming the redelivery date."

Delivered for two consecutive days

Yu-Pack parcels that were brought back due to absence are delivered also on the following day even without request from the user (except for refrigerated parcels and perishable items).
If the addressee was absent also on the following day, we contact the addressee by phone or by postcard and deliver the parcels by confirming the redelivery date.
However, the parcels may be delivered in lump sum on weekends, etc. in summer and winter gift seasons.

The parcel is delivered on the preferred time.

Yu-Pack parcels brought back due to absence can be redelivered on preferred hours free of charge.

Available hours
AM
Around 12:00 - 14:00
Around 14:00 - 16:00
Around 16:00 - 18:00
Around 18:00 - 20:00
Around 20:00 - 21:00

There are also many other features of Yu-Pack parcel.

Valuable discount system is available for parcels carried in and multiple parcels dispatched at once.
Yu-Pack parcels can be delivered on the preferred date and hours.



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