Japan Post home > HAKO POST
|* Goods that can be received:||○ Products categorized as receivable via "HAKO POST" at E-commerce websites compatible with "HAKO POST" service.|
|○ Yu-Pack parcels that could not be received at home because of absence (available "HAKO POST" is limited depending on the user's address).|
Advantages of "HAKO POST"
- You can receive Yu-Pack parcels at your preferred time.
You simply take the parcel out from the locker!
* Please refer to the following locations and service available areas below.
- Because all you need to do is to take Yu-Pack parcels out from "HAKO POST," you do not need to wait at home or at the counter.
- Because the Yu-Pack parcels can be received directly from the locker, the parcel is unseen by others.
How to receive the items
Online sites where items can be received with "HAKO POST" service
Mail-order sites where items can be received with "HAKO POST" service
Flea market and auction sites where items can be received with "HAKO POST" service
- Flea market and auction sites above also offer many other convenient services, including the printing of invoices at stores.
Please refer to this page (Japanese only) for further details.
How to use
Precautions of use
- Please pick up the Yu-Pack parcels within three days of email notice (or within seven days from the date written on the non-delivery notice).
- Yu-Pack parcels that could not be received within the period mentioned above are sent back to the sender. For receiving parcels thereafter, please follow the instructions notified separately.
- As for Yu-Pack parcels designated as receiving via "HAKO POST," you cannot receive them at the post office counter as a general rule.
- Please note that the size of the items that can be handled should be within 100cm for the total of length, width and height (within 54cm for the longer side, 41cm for the shorter side and 24cm for the height), and within the weight of 30kg.
- Optional services such as cash on delivery or refrigerated/chilled delivery are unavailable.
- Please note that the delivery date and time cannot be specified.