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Notification

Increase in the installation number of "HAKO POST" delivery lockers

September 2 , 2016

From September 7 (Wed) 2016, "HAKO POST" delivery lockers are newly installed in stores operated by Ralse Co., Ltd. (Sapporo City, Hokkaido, COO Kazuhisa Nekomiya), and Tokou Store Co., Ltd. (Sapporo City, Hokkaido, COO Shuichi Kusumi), which are subsidiaries of Arcs Company, Limited (Sapporo City, Hokkaido, COO Kiyoshi Yokoyama), as the first in Hokkaido.
The stores operated by the subsidiaries of Arcs Company, Limited in which the service will become available in the future will be notified on the "HAKO POST" page of our website as needed.

Place of installation, etc. (*1) Services provided Service becomes available on
Operating company Place of installation
Ralse Co., Ltd. Supermarket Arcs Kikusui Store
  • Receiving products purchased through mail-order services and e-commerce websites
  • Receiving Yu-Pack parcels that could not be received at home because of absence (*2)
September 7 (Wed), 2016
Supermarket Arcs Kita 24-jo Store
Tokou Store Co., Ltd. Tokou Store Hiragishi Terminal Store
Tokou Store Oyachi Store
  • 1 The details of the place of installation will be notified on the "HAKO POST" page of our website, starting from September 7 (Wed).
  • 2 This service is available only to users living in certain areas. Available areas will be notified on the "HAKO POST" page of our website, starting from September 7 (Wed).

■ "HAKO POST" page: http://www.post.japanpost.jp/service/hakopost/index_en.html

Inquiries from customers

Customer Service Center

Phone number
0120-23-28-86 (toll-free)
Call from mobile phone
0570-046-666
(call charge must be paid by the user)

Available hours
Weekdays: 8:00 - 22:00
Saturdays, Sundays and holidays: 9:00 - 22:00

*Please make sure to prevent misdialing.



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